Module 1: Module 1: Introduction
- Getting to know the participants
- Introduction to PMI®
- PMP® Certification – advantages
- PMP® Certification – process and fees related information
- PMP ® Application procedures – instructions on how to fill in the form
- PMP® examination – information on the split of questions, question pattern
- PMP® examination – tips on how to prepare and take the examination (this theme will be reiterated throughout the course)
- PMP® – fulfilling the CCR requirements
- Familiarization with the course outline
- Familiarization with the protocols and timings
- Expectation setting and clarifications
- Introductory quiz – to assess the current level of familiarization of the participants with PMBOK® concepts and assess the gaps
Module 2: Introduction to Project Management
- What are projects?
- Projects vs. operations
- Project management and the role of project manager
- The concept of progressive elaboration
- PMBOK® guide structure
- Interrelationship of project management with general management concepts
- The concept of program management and portfolio management
- The concept of Project Management Office (PMO)
- Multiple modes of operations of PMO
- Quiz – introduction to project management
Module 3: Project Management Context
- The concept of project lifecycle and its characteristics
- Phases defining the project lifecycle
- Stakeholders in a project
- Varying types of project organizational structures – functional, matrix and projectized – their advantages and disadvantages
- Quiz – project management context
Module 4: Project Management Processes
- Project management vs. product-oriented processes
- Description of five process groups in the project lifecycle and their interactions
- Characteristics and components of process groups
- Process interactions / customization of processes
- Mapping of project management processes across the process groups and knowledge areas
- Quiz – project management processes
Module 5: Project Integration Management
- The role of integration management in project execution
- Description of multiple ways in a project can arise
- SOW – its characteristics
- Description of enterprise environmental factors and organizational assets which can impact a project
- Business case and continued business justification
- Project charter – its characteristics
- Project strategic alignment
- Description of various project selection methods – like mathematical models and financial criteria like ROI, NPV, IRRetc.
- Benefit realization
- Learning from lessons
- Project management plan development
- Contents of the project management plan
- PMIS – its role in effective project management
- Directing and managing project work
- The role of configuration management system in a project environment
- Monitoring and controlling project work
- Performing integrated change control
- How to manage changes in a project?
- Change control management activities involved in a project
- Role of change control board in project environment
- Closing a project (or a phase)
- Multiple types of closures (administrative closure and financial closure)
- Update on process to organizational process assets
- Quiz – project integration management
Module 6: Project Scope Management
- Project scope vs. Product scope and their interrelationships
- Importance of scope management plan in the project
- Collect requirements process
- Define scope process
- Project scope statement – how to prepare and update?
- WBS – its key role in project management
- Creating and managing WBS
- Interactions of WBS with other breakdown structures used in project environment.
- Validate scope process
- Scope validation vs. Quality control
- Control scope process
- Quiz –project scope management
Module 7: Project Time Management
- Importance of time management in a project environment
- Define activities process
- Sequence activities process
- Multiple types of dependencies across activities
- Precedence diagramming method
- Estimating activity resource process
- Estimating activity duration process
- Various duration estimating procedures – top-down, bottom-up, analogous, parametric etc.
- The concept of contingency in time management
- Develop schedule process
- The importance of calendars in the scheduling process
- The importance of critical path in project management
- Critical path computation and explanation of its characteristics
- Application of techniques like fast tracking, crashing, resource optimization, PERT etc. in schedule development
- Use of modelling techniques in scheduling
- Critical chain applications
- Schedule l data-descriptions
- Control schedule process revision of schedules
- Quiz – project time management
Module 8: Project Cost Management
- The importance of cost management in projects
- Project lifecycle costing vs. product lifecycle costing
- Cost management plan and its use in cost control
- Estimating costs process
- Cost management plan and its use in cost control
- Analogous, parametric, and bottom – up methods of cost estimating
- Multiple types of cost estimates – order of magnitude and definitive estimates.
- Determine budget process
- Cost baseline and its management
- Control costs process
- Planning quality management process
- Cost and schedule performance indices and their use in forecasting
- Multiple methods of depreciation
- Quiz – project cost management
Module 9: Project Quality Management
- Project quality vs. product quality
- Concepts of quality management
- Project management vis-à-vis quality management
- Current themes in quality management
- Planning quality management process
- Project quality management plan and process improvement plan
- Perform quality assurance process
- The role of quality audits in quality management
- Perform quality control process
- Seven basic tools of quality control – including control charts, cause and effect diagrams, pareto diagrams, stratification, histograms, scatter diagrams etc.
- Applicability of normal distribution in SQC process capability definitions pioneers of quality – Deming, Juran, Crosby etc. and their key contributions
- Cost of quality / cost of non-quality concepts
- Quiz – project quality management
Module 10: Project Human Resource Management
- Developing human resource management plan process
- Organizational planning and structures
- Description of OBS and RBS
- RAM and RACI Charts
- How staffing management plan enables HR management?
- Acquire project team process
- Managing virtual teams in a project environment
- Building effective project teams
- Develop project team process
- Importance of trainings in project team development
- Delegation for effective management
- Multiple stages of team development
- Manage project team process
- Performance appraisals of team members
- Types of power – de-facto and personal powers
- Project managers’ leadership styles
- Conflict handling –multiple models
- How to motivate team members?
- Maslow’s hierarchy of needs
- Fredrick Herzberg’s two-factor theory
- Theory X, Y and Z descriptions and their application to project management
- Expectancy theories
- Quiz – project human resource management
Module 11: Project Communications Management
- Planning communications management process
- Project communications structures
- Communications requirements analysis in the project environment
- Communication channels in a project
- Communications management plan
- Sender receiver models in the project environment
- Manage communications process
- Communication methods – push, pull and interactive
- Control communication process
- Reporting performance
- Obstacles in cross-cultural communication
- Quiz – project communications management
Module 12: Project Risk Management
- Risk management cycle in a project environment
- Plan risk management process
- Importance of risk management plan in the risk management lifecycle
- Types of risks which can impact a project
- Identify risks process
- Risk identification facilitators – brainstorming, Delphi techniques, SWOT analysis, documentation review, checklist analysis etc.
- Risk register preparation and updating
- Perform qualitative risk analysis process
- Probability impact matrix and its use in risk management
- Perform quantitative risk analysis process
- Use of varying simulation techniques
- Application of decision tree analysis and sensitivity analysis tools to risk management
- Plan risk responses process
- Strategies of risk response for positive and negative risks
- Different types of risks – primary risks, secondary risks, residual risks etc.
- Risk register updating
- Monitor and control risks process
- Use of risk audits, reserve analysis and variance and trend analysis in monitoring and control of risks
- Corrective and preventive actions in risk management process
Module 13: Project Procurement Management
- Why procurement is important for projects?
- Procurement management lifecycle
- Project manager’s procurement management responsibilities
- Plan procurement management process
- Centralized vs. decentralized procurement organizations
- Make or buy analysis
- Major types of contracts – including FFP, cost plus, T&M and their variations
- Risks associated with various types of contracts
- Importance of procurement management plan
- Creating procurement SOW and procurement documents
- Conduct procurements process
- Various types of procurement documents – including RFP, RFQ, IB etc.
- Source selection criteria to analyze vendor responses
- Source selection process
- Application of screening and weighting systems in procurements selection
- Use of independent estimates
- Contract negotiations process
- Multiple negotiation tactics
- Contracts – their legal implications
- Control procurements process
- Contract change – how to manage them more effectively
- Dispute management processes
- Contract documentation file
- Discharge of contracts
- Close procurements process
- Quiz – project procurement management
Module 14: Project Stakeholder Management
- Identify stakeholder process
- Conducting stakeholder analysis – power-interest grid
- Creating the stakeholder register
- Plan stakeholder management process
- Stakeholder engagement levels
- Stakeholder engagement assessment matrix
- Manage stakeholder engagement process
- Control stakeholder engagement process
Module 15: Professional Responsibility
- Professional responsibility
- Professional responsibilities of the project manager
- Professional responsibilities towards – self-profession-stakeholders-society
- Quiz: professional responsibilities [with discussions]
- PMP® MOCK test (100 questions)
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